Contact Information
When you email me or inquire about services, I collect your name, email address, and any details you share about your project or tech issue. This is used solely to respond to your inquiry and provide the services you request.
Privacy Policy
This policy explains how I handle your information when you use this website or work with me on a project. Your privacy matters, and I keep things simple and transparent.
Information I Collect
Device Access
During tech support or repair sessions, I may temporarily access your device to diagnose and fix issues. Any personal data or files viewed during this process are treated as strictly confidential and are never copied, stored, or shared.
Website Analytics
This website may use basic analytics to understand how visitors use the site (such as page views and general location). No personally identifiable information is collected through analytics.
How I Use Your Information
Service Delivery
Your contact information is used to communicate about projects, schedule appointments, send invoices, and deliver completed work.
No Selling or Sharing
I never sell, rent, or share your personal information with third parties for marketing purposes. Your data stays between us.
Third-Party Services
Payments are processed through Square. When you pay for services, Square handles your payment information according to their privacy policy. I do not store credit card details.
Data Security
Protection Measures
I take reasonable precautions to protect your information, including secure communication channels and not retaining sensitive data longer than necessary.
Credential Handling
If you share login credentials for a repair or setup, I recommend using temporary passwords and changing them after work is complete. I never retain or reuse your credentials.
Data Retention
Project files and communications are retained only as long as needed to complete your project and handle any follow-up questions. After that, they are deleted.
Your Rights
Access & Deletion
You can request to see what information I have about you or ask me to delete it. Just send an email and I'll take care of it promptly.
Corrections
If any information I have about you is incorrect, let me know and I'll update it.
Opt Out
If you no longer want to receive communications from me, just let me know and I'll remove you from any contact lists.
Updates to This Policy
This privacy policy may be updated from time to time. The current version will always be available on this page. If significant changes are made, I'll note the update date below.
Last updated: January 2026
Questions?
If you have any questions about this privacy policy or how your information is handled, please reach out.